The Department of Passports in Nepal has announced the resumption of passport services after disruptions caused by a computer virus that affected operations for several weeks. According to the department’s latest notice, applicants can now submit online forms and apply directly at the central department in Nepal.
For Nepalese in the UAE, the department has confirmed that passport services at Nepali missions abroad, including those in the UAE, are being gradually restored. Trial operations are expected to begin on Tuesday, offering a glimmer of hope for those who have faced delays in their passport applications.
The department also stated that for those who had already completed their biometric procedures, passport printing has resumed, and passports are being dispatched to respective offices. This is a relief to many applicants who had been waiting for their passports during the disruption.
Those seeking updated information on their passport applications can contact local offices, Nepali missions abroad, or the Department of Passports directly via the provided hotline numbers: +977-1-5970330/331/332.
In its official statement, the department apologized for the inconvenience caused and reassured the public that urgent cases are being prioritized. They urged applicants to cooperate as normal operations are progressively restored, with a commitment to full service in the near future.
The disruption had previously affected over 3,000 passport applicants both in Nepal and abroad, including those in the UAE. However, the department has assured that all data remains secure and that necessary precautions have been taken to address any security concerns related to the computer virus infiltration.
Nepalese in the UAE are advised to stay in contact with their local Nepali mission for further updates and assistance as the department works to restore full passport services.
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